User Testing

When

After the first clickable prototype is done it's time to test and validate with real users

What does it mean?

Early customer feedback guarantees simple and cost-effective problem-solving - changes and new findings can be incorporated at an early stage.

Goal

Get early feedback to avoid unnecessary costs

Next step

Solution Delivery

How can we help with user testing?

User tests preparations

We help you create a process plan and define the important touchpoints. We support you with proven methods, approaches and tools of user testing.

Finding users

We recruit 5 participants for qualitative tests. Why this number? According to experts, this is the number needed to detect about 85% of the problems. In addition, to ensure the adequacy of the results, we involve users who match your persona profile.

Conducting sessions

We use many different tools to achieve high-quality results. Our most powerful approach is real-time interviews that the designer conducts with users as they complete tasks.

Data analysis

In the final step, we will work closely with you to create a report with the findings and conclusions from the conducted test. The report will show whether the product solves a real problem of the focus groups.